We provide retail, hospitality and healthcare teams with software tools that help manage multi-site, distributed businesses more effectively.
With solutions designed to support your Operations, Compliance, HR, Buying, Project and Marketing teams, we are proud to be helping over 80 of the best-known brands and retailers, across more than 10,000 locations and in 14 different languages.
Metro enables your business to plan its own journey according to your business requirements, and provides a clear illustration of key ‘application lines’, each having interoperability, removing the need for dozens of disparate applications.
Our mission is simple. To provide software solutions that allow you to ‘do business better’ – we constantly push for new & innovative ways to achieve this.
The engine room of the RMS application suite, managing your business hierarchy, location attributes, security and authentication across the whole metro portfolio.
Designed to simplify and expedite deployment of metro modules across your business, its unique architecture means implementation times are significantly reduced.
Foundation provides the platform for personalisation of metro applications across multiple devices.
The employee engagement application providing personalised communication and compliance activities.
Personalised homepages deliver a view of elements that you need to know, do or ask, as well as social communications, messaging, feedback, performance and much more.
Unified Comms covers all of your employee communication and compliance needs via voice, messaging, video, reporting, KPI, compliance and much more.
A range of automated and intelligent application solutions.
Store Audits, Accident and Incident reporting through to Daily Checks, Petty Cash Management and Ordering.
The Process line provides you with visible compliance, workflow escalation and budget management, all adhering to legal requirements for Health & Safety, Accident Management and Trading Standards needs.
A flexible and effective labour scheduling toolset, that can optimise scheduling drivers by store and by week, unique to individual store trading activities.
No need for hardcoded algorithms, the tool can adapt to your business as it changes.
Multi-currency support for hours, costs, supporting NI, holiday and sickness costs. Key KPIs based on labour match, cost of sale and productivity objectives.
Time & Attendance
Time and attendance provides you with an effective process to manage your weekly actuals using calculating timesheets and incorporates absence management, ad hoc payments and actual labour matching.
Time & Attendance ensures all your team members are paid correctly for the hours they work.
A simple and effective full human resources application.
From starters and leavers to change of details. Validation for bank details, NI, and address.
This line caters for all absence management and holiday planning requirements.
Self-service functionality for all employees for absence booking, schedule publications, training requests and availability to work.
An end-to-end learning management and accreditation solution.
Course bookings, tutorials, skill management, role plays with integrated videos.
Online accreditation, testing and scoring.
Accreditation management for certification renewals.
A full in-store portal providing you access to all styles of print materials, from shelf edge tickets, stickers, barkers, talkers and digital signage.
Integration with your ERP, price and product information ensures accuracy and adherence to corporate branding and trading standards.
Integration with 3rd parties such as Brandbank and BrandView, guarantees your in-store signage delivers you the best possible sales messaging and imagery.
A full Customer Relationship Management solution, providing you with a range of contract based sales activities.
Integration with credit check applications to enable basket building and customer offers.
Generation of customer specific contracts and data protection validation.
Activity Planner is aware of all your resource requirements within the branch, from simple task management, daily / routine tasks, labour schedules and key project activities.
Project templates, critical paths, auto-calculation of resource needs based on a range of drivers i.e. number of products, square footage, store attributes, through to a flat allocation of time.
Full approval and workflow engine, enabling ‘what if’ scenarios and their impact to your plans. Gone are the days of the branch with ‘elastic walls’!
“We selected the RMS solution as we believe it provides the best retail solution for planning and managing store communications”
“RMS offered a SaaS solution so the implementation was very rapid and easy. We are able to change the look and feel ourselves and ensure we connect to the right audience”
“The configurability of this product is a major plus and has enabled us to not only launch quickly, but also change as and when we want to.”
We are less than a week away from our trip to the ExCeL London to exhibit at this year’s Restaurant & Bar Tech Live, and we thought this would be a good time to get you as excited as we are about the show! We'll be at stand 2930, proudly showcasing what we have done...read more
Castle Malwood, Minstead, Hampshire. Thursday 12th July 2018 saw RMS host their 13th Annual User Forum and Awards evening, with guests from retail, hospitality and healthcare, along with the RMS team enjoying a fantastic day of presentations and an evening of fun and...read more
Reading the sad events that unfolded recently due to an incorrectly labelled baguette, whilst also hearing of another death due to an allergic reaction, one cannot help think with all the technology available how these tragic events could have been avoided. Obviously,...read more
Toxic technology - It's nobody's fault but the inevitability of developing and purchasing individual applications to solve single problems. In isolation this can work fine, automating processes and bringing productivity gains to the individuals utilising the...read more
People like to dabble around in the world of personal productivity tools - Word or Pages instead of a typewriter, Excel or Sheets instead of a calculator and PowerPoint or Keynote instead of overhead slides. And just like their predecessors they are not easily...read more
I read an interesting post this morning on the Retail Technology Review website on the back of recent news that luxury brands have destroyed millions of pounds worth of unsold merchandise to avoid their products falling into the wrong hands and being sold on the "grey...read more
Well, one of the big factors is cost - not just cost to purchase, but the cost savings to the organisation of getting rid of dozens of other software products that are superseded by metro. The cost of keeping multiple software applications running is often overlooked,...read more
Well, one viewpoint is the care we put into our customers - no random email surveys or the occasional telephone call here, each customer is allocated their own Team Metro personnel - real people who genuinely care, who are employed just to ensure your businesses gets...read more