Healthy injection of technology for Holland & Barrett from Triangle
Holland & Barrett, the UK's only national retail chain for vitamins, minerals, health foods and nutritional and herbal supplements, has commissioned Triangle, a provider of control and communications solutions, to implement Retail Manager. The solution will enable it to manage products, pricing, promotions, training and general administration in its 500 stores over a broadband network, using a browser interface.
Jason Oakley, Buying Director at Holland & Barrett said, "Existing processes are largely paper-based and communicated via post, fax and telephone, which has proved time-consuming, costly and prone to error. By automating these and other processes using Retail Manager, we expect to be able to provide a better service to our stores and enable our associates to move from administrative tasks to serving customers."
Holland & Barrett has purchased three web-based business forms within Retail Manager, which alone will provide the retailer with rapid return on investment. They are, Accidents and Incidents, Starters and Leavers and Petty Cash. These forms link directly to other databases, such as Planner, so that all events are managed as a workflow. For instance, for Starters and Leavers, there is a direct link to HR and Payroll, so that pay scales and commissions can be calculated according to training levels achieved. The project will go live in September 2007.
Retail Manager automatically knows which store is using the systems so that it can display all forms in the relevant Holland & Barrett fascia.
Karen Dyke, business development director for Triangle, said, "While this solution is backed by powerful technology, it is simple to use and delivers bottom line business benefits for Holland & Barrett. We are in the business of helping the company to deliver relevant data and processes."
About Holland & Barrett
Holland & Barrett is the UK's only national retail chain for vitamins, minerals and herbal supplements and health foods. With 500 stores in the UK and Ireland, it is an international and multinational private company owned by NBTY, a US manufacturer of vitamins and health products, bought in 1997.
Holland & Barrett Holdings is the holding company for five UK-based health-related subsidiaries, including Nature's Way, Nature's Way Dublin, Abundant Life Products, Holland & Barrett Retail, and Health From Herbs.
About Triangle
Triangle focuses its expertise and technology on delivering better results for its customers' businesses. Innovating in every market sector it serves, including retail, Triangle's crafted solutions address real-life business issues - making creative, unapparent use of technology to deliver unique rather than 'me too' solutions.
Triangle employs 180 business specialists, technology innovators and support staff at three UK locations from where it serves customers nationwide: Minstead and Alton in Hampshire, and Warrington in Cheshire. The company also partners with industry leaders and best-of-breed providers to ensure unique infrastructure and custom solutions that deliver true ROI.
