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  • Field management visits completed online http://t.co/cDHgglJ3 3 days ago
  • Click and Collect – Supporting process and increasing sales http://t.co/PXvT1JmQ 1 week ago
  • Click and Collect – Supporting process and increasing sales http://t.co/fg3iMPGv 1 week ago
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Archives

Field management visits completed online

By simonl on 24 January, 2012

Store VisitsWhat is it?

Most, if not all retailers have a regular review process for their stores from an operational standards perspective. Typically carried out by Field Management or Audit teams, these visits and reviews cover the principle elements of operations in-store such as Standards, Visual Merchandising, Stock and Security, Training and People Management to name a few.

Continue reading “Field management visits completed online”

Posted in Latest News, Process Director, Solutions, Store Visits | Tagged Process Director, Solutions | Leave a response

Click and Collect – Supporting process and increasing sales

By simonl on 18 January, 2012

Click and CollectWhat is it?
RMS’s capability to integrate with your eCommerce website to manage process and increase sales.

How can we use it?

  • Click and Collect
  • Sales leads direct to store
  • Personal shopper/resource booking to name a few

Continue reading “Click and Collect — Supporting process and increasing sales”

Posted in Latest News, Process Director, Solutions | Tagged Click and Collect, eCommerce, Process Director, Solutions | Leave a response

Innovative visual merchandising by Gries Deco creates success for their DEPOT stores

By simonl on 16 January, 2012

Gries Deco - DEPOTWe recently kicked off our latest project with the German retailer – Gries Deco. Base near Frankfurt Gries Deco has been operating as a company for over 80 years and are now nearly 250 stores and concessions in Germany, Switzerland and Austria trading under the brand DEPOT.

This is one of the fastest growing retailers in Germany with a staggering average yearly growth of 30% since 2006 and it’s not hard to see why, the store I visited near the head office in Niedernburg was impressive. If I could compare it to a style or retail offering in the UK it would be a designer/cool – Dunelm/Habitat. Continue reading “Innovative visual merchandising by Gries Deco creates success for their DEPOT stores”

Posted in Customers, Gries Deco Company, Latest News | Tagged Customers, Solutions | Leave a response

Retail Operations Efficiency – Sales up/Costs down

By sarahl on 10 January, 2012

Retail Operations Efficiency - Reduce Cost & Increase Sales eBookIn our latest eBook we share some of the ways our customers have achieved the retail business nirvana of sales up and costs down.

Find out how our customers:

  • Increased conversion by 0.6%
  • Reduced HR department by 50%
  • Integrated their eCommerce site to drive sales in store
  • Reduced their central Operations department by 40% Continue reading “Retail Operations Efficiency — Sales up/Costs down”

Posted in eBooks, Latest News, Solutions | Tagged eBooks, eCommerce, PoS | Leave a response

Is this the end for in-house software development?

By jimc on 5 January, 2012

Home knitted solutions‘Home knitted’ solutions

Only Governments and fools…………………..

It amazes me that some retailers still persist in the ancient art of software development in an age where every single business process has been coded. Not only is it supreme arrogance that any retailer can compete with dedicated software companies (yes, we are one), but also that the result is always the same – snapshot mimicking of existing paper process with little measurable business benefit. Think of it this way – tiny uncoordinated steps to oblivion. Continue reading “Is this the end for in-house software development?”

Posted in General, Latest News, Solutions | Tagged Software Development | Leave a response

RMS partner with PortivITy to give German retailer ‘Depot’ Operations Director

By simonl on 4 January, 2012

Gries Deco Company - DepotRMS and PortivITy are delighted to announce the signing of the German retailer – Gries Deco Company. Trading under the brand Depot, Gries Deco has over 250 branches, mostly in Germany but also in Austria and Switzerland.

The Depot brand offers a unique mix of contemporary home furnishings and decorations and has realised significant growth in the last 5 years. Continue reading “RMS partner with PortivITy to give German retailer ‘Depot’ Operations Director”

Posted in Customers, Gries Deco Company, Latest News, Portivity, Solutions | Tagged Customers, Operations Director, Partners, Portivity, Solutions | Leave a response

Poor ticketing by the Big Four

By jimc on 6 December, 2011

Poor ticketing by the Big Four - Print ControllerHow chilling to see the dreadful publicity collected by the big four supermarkets in BBC’s Panorama program on Monday 5th December 2011.

Having collectively spent billions of pounds creating, building and maintaining their brands the program will have undoubtedly have left their customers feeling cheated and distrusting.

There is no doubt that a large majority of the errors shown were just down to poor ticketing rather than deliberate intent. This must make the pain being felt in boardrooms across the country even more intense. Continue reading “Poor ticketing by the Big Four”

Posted in General, Latest News, Print Controller | Tagged Print Controller, Solutions | Leave a response

Hobbs sign with RMS to revolutionise store communications

By simonl on 25 November, 2011

HobbsRMS is delighted to announce the signing of the contemporary British designer fashion brand – Hobbs.

Working closely with the Hobbs operations team, RMS over the course of the coming months will be implementing RMS’s award winning Operations Director, People Director and Process Director solutions to increase efficiency and cut cost in this leading high street brand. Continue reading “Hobbs sign with RMS to revolutionise store communications”

Posted in Customers, Hobbs, Latest News, Solutions | Tagged Hobbs, Operations Director, People Director, Process Director | Leave a response

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