Managing a large estate is tough.

The stores and their situations are diverse, and a cookie-cutter approach leads to poor execution and missed opportunities. Retail Manager is all about effective, targeted task management, driven by a database that understands roles, shop fit differences, store size and any number of other store attributes.

You get:

• Co-ordinated execution across the estate, tempered by the individuality of every store's exact situation
• achievable, synchronised promotion and exit plans that has the whole estate turning on a sixpence, getting best value from your expensive campaigns.

Communication processes improve, and execution across the estate gets tight, synchronised and efficient.

Who's doing it?

• House of Fraser use Retail Manager to effectively manage store-side execution.
• Mothercare used Retail Manager to achieve a 99.5% store compliance rate.
• Matalan use Retail Manager so stores can understand and manage priorities.
• Vision Express use Retail Manager to achieve consistent and timely execution of merchandising and marketing activities.
• With NEW Capacity Manager Retail Ops can build achievable plans that take estate-wide capacity into account.

Jerry Carter, Head of Retail Support, House of Fraser.