It's simple, isn't it?

Free up store people from paperwork, give them up-to-date knowledge and training, compelling products and promotions, and off you go. Well, now you can.

With Retail Manager you can give them:

• Task management - tailored to store and role. Help people do the job done efficiently and well, and get back to the shop floor
• online feedback - stop problems becoming disasters and help good ideas take off
• achievable, synchronised promotion and exit plans
• online training, even video on-demand, to keep people up-to-speed and ready to engage
• managers with the time to motivate their teams and teach by example.

Give people the time, motivation and expertise to focus back on the customer.

Who's doing it?

• Comet use Retail Manager to make sure staff know exactly what's expected of them when they arrive in-store. Store staff can catch up on the latest products with video delivered right to the till-point.
• Mothercare use Retail Manager to improve customer experience and help store teams maintain their customer focus.
• Vision Express use Retail Manager to monitor and attain key customer service pledges.
• With NEW Capacity Manager Retail Ops can ensure great customer service by avoiding over-utilising store staff right across the estate.

Sue Baker, Store Communications Manager, Mothercare.