Equipped with phone and email they stand alone between the lofty goals of head office and the reality of store-level execution. Help them out.

Give them:

• Up to the moment online reports of their stores that shows who's done what
• complete visibility of who needs chasing and who's got it all under control
• a communications system which lets them answer questions once and make the answer visible to all.

Help field management improve their productivity and that of their stores by managing by exception. Let them identify, focus on, and fix the areas that really need their help.

Who's doing it?

New Look use Retail Manager to produce accurate sales and stock reporting for area managers, with highlighting of exceptional and unacceptable performance. This has helped reduce area manager conference calls by 80%, and replace a policing role with one of mentoring and coaching.

Area Manager, New Look.