Holland & Barrett has purchased three web-based business forms within Retail Manager, which alone will provide the retailer with rapid return on investment. They are, Accidents and Incidents, Starters and Leavers and Petty Cash. These forms link directly to other databases, such as Planner, so that all events are managed as a workflow. For instance, for Starters and Leavers, there is a direct link to HR and Payroll, so that pay scales and commissions can be calculated according to training levels achieved.

"Existing processes are largely paper-based and communicated via post, fax and telephone, which has proved time-consuming, costly and prone to error. By automating these and other processes using Retail Manager, we expect to be able to provide a better service to our stores." Jason Oakley, Buying Director, Holland & Barrett.

Retail Manager automatically knows which store is using the systems so that it can display all forms in the relevant Holland & Barrett fascia.

Karen Dyke, MD for Retail Manager Solutions Ltd, said, "While this solution is backed by powerful technology, it is simple to use and delivers bottom line business benefits for Holland & Barrett. We are in the business of helping the company to deliver relevant data and processes."

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