One of the UK's best-known retailers, Mothercare/ELC* implemented Retail Manager in 2007. Extending from back office to front-line staff, the in.site system revolutionised retail operations, improving efficiency, productivity and customer service.

"We wanted to reduce head office and store administration, achieve measurable cost savings, improve efficiency and enhance customer service." Kevin O'Brien, Divisional IT Director at Mothercare.

"Improved communication and collaboration, true bi-directional communications, was the way to do this. Retail Manager Solutions Ltd provided the solution and feedback has been fantastic. There's a 'buzz' with regard to the system and its potential within the business." Kevin O'Brien, Divisional IT Director at Mothercare.

"The system transformed how Mothercare interacts as a business. EPoS was one of the biggest IT projects we have ever undertaken and, of course, had a significant and positive impact. in.site may have been a 'smaller' project but its impact will be more revolutionary than EPoS." John Kerr, Project Manager at Mothercare.

*In June 2007, Mothercare plc acquired Chelsea Stores Holdings Limited, the owner of the Early Learning Centre (ELC) brand.

www.mothercare.com

www.elc.co.uk