First Friday is the best in class retail training, change management and specialist consultancy. Our team come from a wide range of retail backgrounds and specialise in expert practical solutions to help you drive your business forward.

First Friday can provide for all the training, management development and coaching needs of your business. In addition we have proven expertise in change management and internal communication support. We offer sector specific learning, advice and guidance across all key business operations from EpoS to Buying, Merchandising, Trading and the Commercial aspects and from Visual Communication to the Supply Chain.

Our experience ranges from commercial capability improvement to systems implementations.

First Friday provide services to enhance Retail Manager implementations and enable customers to maximise the return on investment in minimal timescales. Initial communication audits, change management and e-learning services provided by First Friday have enabled customers to successfully launch, train and utilise Retail Manager to enable operational excellence in their business.

www.firstfriday.biz