Retailers increasingly need complex sales processes in-store. Multipart paper contracts, credit checks and identity verification are becoming a way of life.
It’s important to achieve planned profitability on these sales, but complexity, inaccuracy and delay can erode margins and spoil the customer’s shopping experience. Contract Director makes the process paperless. It’s helping leading high-street retailers maintain profitability and make contract sales a delight.
Contract Director is a software solution that bridges the gap between manual sales processes and transactional processing through EPOS. Contract Manager easily integrates with leading EPOS solutions including Retail Java, PCMS Bean Store and JDA’s WIN DSS to provide a seamless flow to process customer transactions.
With Contract Director all multipart paper contracts become paperless, except where needed for signature or customer records. Validation, intelligence and integration with leading banks and identity verification is built-in.
Store staff are guided through the sale. Contract Director quickly, easily and seamlessly integrates with your EPoS solution to conclude the transaction.
Contract Director ensures best-practice is adhered to, up-selling opportunities are realised, the sale is accurately processed and stock is effectively managed. Contract Director is proven in some of the UK’s leading high street retailers to deliver an enhanced customer experience and increased profitability.
Contract Director helps in all aspects of complex, contract-based sales. Processes are paperless, validation is instantaneous, delays and errors are minimised. Profitability is maintained, and customer experience is safeguarded.
Why do it?
- Ensure best practice
- Minimise fraud
- Increase cross/up sell
- Improve customer experience
- Reduce training
- Improve stock management
Modules:
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