Customers
Innovative visual merchandising by Gries Deco creates success for their DEPOT stores
We recently kicked off our latest project with the German retailer – Gries Deco. Base near Frankfurt Gries Deco has been operating as a company for over 80 years and are now nearly 250 stores and concessions in Germany, Switzerland and Austria trading under the brand DEPOT. This is one of the fastest growing retailers [...]
RMS partner with PortivITy to give German retailer ‘Depot’ Operations Director
RMS and PortivITy are delighted to announce the signing of the German retailer – Gries Deco Company. Trading under the brand Depot, Gries Deco has over 250 branches, mostly in Germany but also in Austria and Switzerland. The Depot brand offers a unique mix of contemporary home furnishings and decorations and has realised significant growth [...]
Arcadia roll out Operations Director to all brands
RMS are delighted that Arcadia have rolled out Operations Director to all their brands; Burton, Dorothy Perkins, Evans, Miss Selfridge, Outfit, Topman, Topshop and Wallis. Congratulations to all the Arcadia operations teams and also to the RMS team for another successful project and a happy customer. Feedback from stores has been superb with comments such [...]
How to improve customer service in Retail
The Six P’s of Customer Service – getting them right with RMS’s Director Series Without exception, our customers report lower costs and improved efficiency when they roll out our Director Series. But retailers today need even more – most would agree that today’s environment demands more than just low cost to be successful. The web is always [...]
Moving towards the Cloud – What the Cloud means to RMS Customers
A lot has been written about the Cloud, not all of it accurate, honest or clear! RMS has been working with Cloud technology for several years and our own experience is pretty conclusive. As with any new technology, achieving consensus on its value can be pretty subjective and often difficult to get a clear ‘before [...]
Another year gone and another very successful User Forum for RMS
We successfully gathered some of our customers to update them with future projects and gain insight into how they are using our solutions. From this we received some very constructive feedback on how we can work harder to meet our customers’ needs. RMS User Forum 2011 Photos We have already created a group (RMS User [...]
RMS User Forum 2011 – Another fantastic event
Another fantastic RMS User Forum. With attendees from 23 different retailers, the event proved to be an invaluable source of inspiration and networking for our customers, prospects and business partners. Inspiring presentations from House of Fraser, The Entertainer, Comet, Arcadia and Denner proved how invaluable, innovative and inspiring our solutions can be to retail operation’s [...]
Operations Director in Next is a huge success
Next have gone live with their INSTORE solution using Operations Director modules from RMS. Next were looking for a mailing solution to reduce cost and improve store communications. Operations Director ticked all the boxes and is now a huge success. Content is available fast at the click of a button.
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