Handy tips
Successfully manage task compliance and increase sales
In today’s retail marketplace the ability to react tactically to market needs and promotional activity is essential to maintain competitive edge. Every retailer in today’s marketplace must have the ability to create, communicate, implement and manage compliance quickly and efficiently in order to grow sales and maintain margins. The RMS Planner module enables retailers to [...]
Targeting is about sending a message only to those who need it
All about targeting – a tip for better operational communication Targeting is about the sender of the message taking responsibility for it. It’s very tempting, especially if you’re busy, to send a message to the widest distribution list possible and let the recipients figure out whether it applies to them or not. There is a [...]
Accurate labour scheduling to increase sales and reduce costs
Effective, timely and accurate scheduling of employees is essential to drive sales and maximise the return from one of your biggest costs – staff. A solution to labour scheduling is particularly important in an assisted sales environment e.g. High value fashion, mobile phone and electrical retailing. In these environments, matching staff availability to business needs [...]
Trained and empowered store staff are essential to drive sales
Staff Product Knowledge Now more than ever, one of the main reasons that consumers visit stores is for the quality of advice offered by store staff. This is one of the key differentiators and critical elements that need to be embraced by bricks and mortar retailers. Achieving this is no easy task, RMS provides software [...]
Reduced head office head count
Now more than ever there is a focus on minimising head office head count and providing tools to do more with less. Businesses are now having to work smarter not harder to support the stores and enable them to focus on driving sales – their primary trading activity. Reduced administration Focus on value add activities [...]
Right first time delivery of store projects & better exit planning
Right first time execution of in-store activities such as promotions, range and layout changes are essential in order to gain maximum benefit from marketing, advertising spend and realising increased sales. Cross functional collaboration at head office Accurate cost calculation to implement retail projects Store specific online trading plan All too often complex projects involving many [...]
Field management visits completed online
What is it? Most, if not all retailers have a regular review process for their stores from an operational standards perspective. Typically carried out by Field Management or Audit teams, these visits and reviews cover the principle elements of operations in-store such as Standards, Visual Merchandising, Stock and Security, Training and People Management to name [...]
Click and Collect – Supporting process and increasing sales
What is it? RMS’s capability to integrate with your eCommerce website to manage process and increase sales. How can we use it? Click and Collect Sales leads direct to store Personal shopper/resource booking to name a few
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