Retail Systems
Mothercare – Retailer of the Year 2008
From ‘best back office’ to ‘retailer of the year’ making huge change happen. In 2007 Mothercare and RMS won the ‘Back Office Implementation’ award at European Retail Solutions. Mothercare’s Operations Director implementation, In.Site, scooped the award for a system that was ‘revolutionising retail operations, improving efficiency, productivity and customer service’. Little did the implementation team [...]
Look back, look ahead
2007 has certainly been an eventful year for the retail technology market. Scott Thompson casts an eye over the last 12 months, reviews some of the key developments that have taken place, and looks ahead to 2008. The year has been dominated by new regulations implementing the Waste Electrical and Electronic Equipment (WEEE) Directive and [...]
The eLearning Process
The increase burden on retailers to provide there employees with a whole host of mandatory training relating to health and safety and compliance issues has led to many to investigate eLearning technology as it can be extremely cost-effective compared with traditional classroom-based training. Glynn Davis reports. BP Retail was among the many retailers finding the [...]
The Officers Club improves dialogue
The Officers Club is deploying Retail Manager, a browser-based store communication and control application suite from solutions provider Retail Manager Solutions Ltd. (previously Triangle). The system will improve operational efficiency, information targeting, feedback and visibility, as well as providing more control over the distribution of company documentation – in turn improving compliance across the business. [...]



