Solutions
Register today for the 8th RMS User Forum – 20th June 2012
Join us for our 8th User Forum being held at Castle Malwood in the New Forest. We are also holding our normal raucous barbecue the night before on the 19th June. This just happens to coincide with a screening of the England vs Ukraine match – don’t worry it is still the group stages so England will [...]
Improving store standards across the estate
Knowing what your great stores do well to influence sales and then replicating this across an estate is one of the key management challenges of any retailer. Outside of store location and product there is always the operational element that can impact sales significantly. In order to improve standards across the estate, retailers must start [...]
Targeting is about sending a message only to those who need it
All about targeting – a tip for better operational communication Targeting is about the sender of the message taking responsibility for it. It’s very tempting, especially if you’re busy, to send a message to the widest distribution list possible and let the recipients figure out whether it applies to them or not. There is a [...]
Accurate labour scheduling to increase sales and reduce costs
Effective, timely and accurate scheduling of employees is essential to drive sales and maximise the return from one of your biggest costs – staff. A solution to labour scheduling is particularly important in an assisted sales environment e.g. High value fashion, mobile phone and electrical retailing. In these environments, matching staff availability to business needs [...]
Trained and empowered store staff are essential to drive sales
Staff Product Knowledge Now more than ever, one of the main reasons that consumers visit stores is for the quality of advice offered by store staff. This is one of the key differentiators and critical elements that need to be embraced by bricks and mortar retailers. Achieving this is no easy task, RMS provides software [...]
Reduced head office head count
Now more than ever there is a focus on minimising head office head count and providing tools to do more with less. Businesses are now having to work smarter not harder to support the stores and enable them to focus on driving sales – their primary trading activity. Reduced administration Focus on value add activities [...]
Right first time delivery of store projects & better exit planning
Right first time execution of in-store activities such as promotions, range and layout changes are essential in order to gain maximum benefit from marketing, advertising spend and realising increased sales. Cross functional collaboration at head office Accurate cost calculation to implement retail projects Store specific online trading plan All too often complex projects involving many [...]
Field management visits completed online
What is it? Most, if not all retailers have a regular review process for their stores from an operational standards perspective. Typically carried out by Field Management or Audit teams, these visits and reviews cover the principle elements of operations in-store such as Standards, Visual Merchandising, Stock and Security, Training and People Management to name [...]
Copyright © Retail Manager Solutions Ltd 2012.