Multi-part paper contracts, credit checks, identity verification. Some retail sales are complex, and complexity is increasing. This can lead to confusion, delay and inaccuracy in store.
Contract Director helps in all aspects of contract-based sales:
- Processes are paperless
- validation is instantaneous
- delays and errors are minimised
- staff are led through the transaction.
Contract Director maintains profitability, minimises delay and safeguards customer experience for even the most complex contract-based sales.
Who’s doing it?
T-Mobile uses Contract Director to sell phones, accessories and services to customers across the world. Their time to process a new client is a fraction of the time taken by their competitors.
“..a business solution that truly reflects our multi-channel strategy alongside providing true ROI from a customer service perspective.”
Ralph Filby, Head of Retail Systems, T-Mobile Retail.
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